Asiana Business Smartium: A Comprehensive Guide
As someone who flew Asiana Business Smartium on a Seoul to Los Angeles run and paid close attention to everything about the experience, I learned everything there is to know about this business class product. Today, I will share it all with you.
The combination of privacy, comfort, and service quality reminded me why premium cabin products still matter on long-haul routes. It’s not just about the seat — it’s about arriving at a 14-hour destination in a state where you can actually function.
Seat Configuration and Comfort
Probably should have led with this, honestly, but the 1-2-1 seating layout is what makes Business Smartium work as a product. Every single passenger has direct aisle access, which eliminates the awkward climbing over a sleeping neighbor that ruins so many business class experiences on competitors using 2-2-2 configurations.
- Seats convert into fully flat beds for actual sleep on long transpacific sectors
- Each seat has a privacy divider to create genuine personal space
- Ample legroom and adjustable headrests accommodate different sleeping positions
That’s what makes Business Smartium endearing to frequent long-haul travelers: the design prioritizes actual rest over features that look impressive in product videos but don’t improve sleep quality on a 13-hour overnight flight.
In-Flight Entertainment
Asiana provides entertainment through individual 15.6-inch touchscreen monitors. The screens are responsive and can also be controlled via handheld remote for when you’re reclined and don’t want to reach forward.
- Movies including current releases and an extensive back catalog
- TV shows across multiple genres
- Music and audiobooks for different moods
- Games and interactive content
Noise-cancelling headphones are provided and the library is extensive enough that running out of content isn’t a realistic concern on even the longest transpacific flights.
Culinary Experience
The dining in Business Smartium is a genuine part of the product, not an afterthought. The menu features both Western and Korean options with real kitchen effort behind them.
- Meals prepared from quality ingredients rather than cost-minimized ingredients
- Traditional Korean dishes including bibimbap are available and worth ordering
- Wine and spirits selection complements the meal service
- Special dietary requirements accommodated with advance notice
Meals arrive on proper china with appropriate cutlery. It’s a noticeable difference from economy service and contributes to the overall experience of not being processed like freight.
Amenity Kits and Sleep Comfort
Asiana provides amenity kits containing premium skincare products, dental kits, and travel essentials. The quality is genuinely better than what some competitors hand out. Quality blankets and pillows, slippers, eye masks, and earplugs complete the sleep setup.
Wi-Fi and Connectivity
Business Smartium offers inflight Wi-Fi on select aircraft with various data packages depending on how much you need. Speeds support browsing, email, and video calls on good connections. That said, I’d still recommend using the flight for sleep on overnight transpacific sectors if you have the option — the connectivity is there if you need it, but the bed is there for a reason too.
Lounge Access
Business Smartium passengers access Asiana’s premium lounges at major airports, including Incheon’s excellent facilities.
- Comfortable seating with genuine space between chairs
- Complimentary food and beverages including hot meals
- Business facilities for those who genuinely need to work before boarding
- Shower facilities for freshening up before long flights
Priority Services
Priority check-in, priority baggage handling, and priority boarding all come standard. These reduce friction in ways that add up across a long travel day, particularly during tight connections through Incheon.
Customer Service
Asiana’s Business Smartium crew are well-trained and attentive without being intrusive. Multilingual support makes communication straightforward on international routes. Flight attendants anticipate needs rather than waiting to be asked, which is the difference between good service and adequate service.
Frequent Flyer Benefits
Asiana Club members earn more miles in business class than economy, with elite status adding extra baggage allowance and enhanced lounge access. The program rewards regular Asiana travelers with redemptions for flights, upgrades, and other rewards.
Sustainability Efforts
Asiana has committed to reducing environmental impact through fuel-efficient aircraft deployment, waste reduction onboard, and collaboration with international sustainability initiatives. These represent incremental progress rather than transformation, but they’re worth acknowledging.
In Summary
Asiana Business Smartium delivers a solid premium product on Asia-Pacific routes. Direct aisle access from every seat, flat beds, quality food service, and attentive crew combine into an experience that justifies the fare premium for travelers doing multiple long-haul legs. If you’re evaluating business class options for transpacific flying, Business Smartium belongs on the shortlist.
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